Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Insurance Billing Specialist
Lucy started at Coan Eye Care three years ago as the Insurance Specialist. She has worked in sales for over ten years and has over 20 years of customer service experience. She also enjoys helping in the optical with sales and adjusting glasses, if needed. She especially loves spending time with her family on her free time.
Chanel has been in the optical industry for approximately 2 years. She started at the front desk but her true passion has been working with patients as a technician. She was a trainer and controls operator for the Men in Black Attraction at Universal Studios. She enjoys being a part of the entertainment industry, fiddling with music, software, and troubleshooting technology.
Emily has been a team member of Coan Eye Care for 2 years. She has 18 years of experience in the optical field. She is also very busy with her 4 kids outside of work.
Frankie had worked in customer care with Publix Supermarkets before joining the team at Coan Eye Care one year ago. He is an assistant to our lab manager and order all your eyewear needs, making sure they arrive accurately made and in a timely manner.